Returns

  1. You can return the item within 30 days from the date of purchase. After this period, returns will not be accepted.
  2. In case of a return of an unwanted product, the customer is required to contact service@venicci.co.uk. Please note the customer is obligated to cover the cost of the return.
  3. Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice with customer details.
  4. Except as set out below, if you cancel this Contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
  5. We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (ie handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss.
  6. Please read our Terms and Conditions. This is important and ensures you are happy with our terms when purchasing your product.